I just installed the Intense Standard pcm into my car and let it idle for a few minutes. It's a 97 and I've been told a crank case learn does not have to be performed. The check engine light doesn't shine either, so I take that as a good sign.

Either way, when I first installed it, I clicked off and on performance shift a couple of times and it worked fine. Then I clicked it when I was driving and it didn't work at all. It worked once, but right when I clicked it off it never came back on. Then it only came on/off when the car was in park, and now it doesn't do it at all.

I really hope this is something weird that I'm over looking. It's really cold and snows about 6 inches where I live. Would that effect any thing?

Thanks.

One thing that Intense has that is better than any product they sell, is their customer service. Get in touch with them and explain your problems.
They have excellent customer service and I'm sure they will guide you through your problem.

I had issue's with mine when I first got it, and they were more than willing to help me out.

Thanks, I'll give that a try. I hope its something simpler than it sounds.

hope it's not a big problem for you. get back to us when you get it all sorted out

Hey, cool. Look what Intense just told me.

"Bryan:



I am sorry, but I don’t know what you’re talking abut here.



Please understand that I receive several hundred emails each day, so it’s impossible for me to remember everyone’s individual circumstances.



Scott A. Cook

INTENSE Enterprises, Inc.

www.INTENSE-Racing.com (online store)

www.3800Tech.com (technical forum)



-----Original Message-----
From: bryan [mailto:krakoon@yahoo.com]
Sent: Thursday, January 06, 2005 9:03 PM
To: Sales@INTENSE-Racing.com
Subject: Order #5126 - Question before I mail back core PCM



I just installed the Intense Standard pcm into my car and let it idle for a few minutes. It's a 97 and I've been told a crank case learn does not have to be performed. The check engine light doesn't shine either, so I take that as a good sign.

Either way, when I first installed it, I clicked off and on performance shift a couple of times and it worked fine. Then I clicked it when I was driving and it didn't work at all. It worked once, but right when I clicked it off it never came back on. Then it only came on/off when the car was in park, and now it doesn't do it at all.

I really hope this is something weird that I'm over looking. It's really cold and snows about 6 inches where I live. Would that effect any thing?

Thanks.



I will send back my core asap, as soon as I find out what the problem is and fix it.



Thanks again guys."

Wonderful. It's kind of like, he didn't even try.

wow sounds like intense really solved your problem



Bryan, Im not sure what there smoking voer at intense.

Hope it all works out

Yikes!!! I've been promoting Intense based on customer service. Keep us informed on this please.

Are we going to have to take a trip to Ohio and 'talk' to Intense????

I would suggest you register on 3800 tech. and place your question in the appropriate forum,I know they are busy at intense but that is no excuse for poor customer support,You know of course that 3800 tech is an intense website and you should get some help there,if not I would call direct and demand some satisfaction.

You and me both!
...whoops!

well then gentlemen,you both just lost your "good housekeeping seals of approval..

Holy crap, ive never seen that kind of response from intense, I gotta say im a bit disappointed, whats not clear about, I clicked it on and off a few times and it worked fine but now it doesent work at all.

hey Initial, if you disconnected the battery for a few minutes, this would erase your memory in your new pcm right?

How would I open up my shift knob to inspect it. Maybe the performance shift if broken.

How would I check/fix it. Or repair it.

Any guesses?

read the topic "performance shift" dated may 17 2004, that might be what you need.

.

That isn't true... is it?

i could be lying but i think so, cause ive read that you have to tell the dealer that you have a diff PCM when you bring it in for sevice or else they can wipe out you new one and they dont even know it but like i said i not sure so some one should chime in on this if im wrong.

PCM's don't "Wipe Out" if the battery is disconnected. If that is the case, old PCMs would do that.

Disconnecting the battery removes it's historical data used for calculations only.

BTW:
I was LOL when I first saw the response. Talk about unprofessional. Your email was precise and to-the-point. Their response looked like it was from a 15 yr old who stays in his room.

Success!

Alright, so here it goes. I found out it only engaged in performance shift when it was in park, because that where the wire recieved the most pressure (furthest up the column). So I disassembled the console and found I could get it to engage by wiggling it. So I simply zip tied up the wire to increase the pressure, and the harness too. Then used electrical tape around it all to make it even tighter. Now it works like a dream.

Also, he replied to me later saying that all he recieved (or read, either way) in his first e-mail was that "I will send back my core asap, as soon as I find out what the problem is and fix it." That would explain why he said he didn't know what I was talking about. After the initial e-mail, he was very responsive and told me if my old PCM worked with perf. shift that he would send out a new one at their cost. He then suggested I trouble shoot the perf. shift circuit, which led me to finding that wire.

So all in all, it turned out alright. I still plan to do business with Intense in the future, and thank you guys for your help. A lot.

I love this chip. It makes my mods come alive.

Mwahahahahaha.

god help the city of Omaha... :p glad to hear that you are happy.

Would like some feedback on the PCM.
Poor MPG?
Better acceleration?
e.t.c.

Sorry 4t I hadnt read an update to this till just now, No it will not erase your PCM if you need to disc your battery to do some work on it. I had it off for a couple hours when I was doing my plugs and everything is still the same, limiter off etc.

Tasty hit the nail on the head

Glad to hear you got it working, that sounds alot more like the INTENSE I know.

i was beginning to worry that something had happened to intense, glad to hear its all alright now.

please post with how it runs now acceleration and all that good stuff because im thinking of getting one

It definately makes a huge difference. I have a friend with a 93 5.0 mustang (blue top/silver bottom, very nice) and when I floored it he said he could definately notice the difference. And it wasn't even click on performance shift. Hahaha, he underestimates our cars.

Also, the car pulls much harder at higher RPM's. 3rd gear is also much larger thanks to the red line increase. I think this is a must. Absolutely. I'll bet everybody that has one had the same big grin I had when I first got on it.


Can anyone explain to me why I get better gas mileage after installing this chip? Thats also a huge plus.

You get better MPG because your engine is now optimizing it's potential.

I got worse gas mileage when I installed mine, couldn't keep my foot out of the pedal.

...I thought gas mileage would be worse anyways. Doesn't the reprogrammed PCM flood the chamber with fuel to help it run cooler, to fight KR? It's highly possible I'm wrong. I just thought I read this somewhere.

It doesn't flood the cylinder with fuel for cooling. It optimises the fuel tables to account for the extra air that a smaller pulley or CAI brings in. Keeping the engine from leaning out and creating KR.

Thats what I was just about to say. :rolleyes:

Well, while were on the topic of an Intense PCM...

My new Scanner should be showing up in a couple days, and I was wondering. Does anyone know what I can scan for to see that the intense PCM is actually Enhanced!!! It's not that I don't trust Intense, But I like to see things for myself. Are there any numbers that will stand out to say for sure, that this PCM is not Stock!!!

Cheers!

Do you still have your stock PCM? If you do, plug it in and take it for a drive. You'll see how much your Intense PCM is a kick in the butt.

I plygged mine in once and could not believe how much my car acted like a little baby, I couldn't even feel it shift.

We'll i definately plan on doing that in spring, and also logging the numbers between the 2 PCMs. (Glad I kept the core now

I know a 97 doesn't need a case learn, but don't you have to change the knock module under the cover?

Yes, 97's are special in that way. There is a module that you change over. The module contains the information that a CASE learn does.

I had to relocate my coolant tank to the left strut tower because my 97 has them near the intake. So having this knock module swap thing was a complete shock to me. Something thats easier on a '97? It couldn't be.