It's not PFYC's area for technical support on another company's product.
And it makes it worse that the guy that coded the PT almost never updates it, released it with major bugs (some of them fry the PCM), and refuses to let anyone else help him with it, even if their ideas and suggestions are legit and they let him take all the credit. Come on. Important windows pop up behind everything else, sometimes it refuses to read the PCM you JUST tuned, random crashing, etc, and DHP DOES have terrible service. Which goes back to the guy that coded it. If he doesn't have the time, he should let someone else help, but he absolutely refuses.
I\'ve always had great service with PFYC.