This is hilarious. I'm holding out to see what happens. I've already got some Pacesetters, so I didn't feel like joining the crowd.

x2.

1. When ordering , price of item was at $18.10 and "in-stock"
2. Was not notified of the catalog error or "no-stock" excuses. (Nor email, nor phone)
3. Price continues to stay @ 18.10 and "in-stock" even though I've complained, mentioned it online and over the phone many times and all have told me it'd be fix very soon. (this was many days ago).
4. Customer service was no help to me, would listen to my story then ask me if i wanted to reorder when I would constantly tell them I wanted a Rain check or for my order status to remain open.
5. Online Agent's and a few phone reps told me that there Policy wouldn't allow for a raincheck, then I would ask them to find me the policy on their Policy online and they would exit out of their conversation boxes with me or randomly ask "so is there anything you wanna order?" or other such phrases im sure I could make a list.
6. I read threw all of their policies, nowhere was it ever mentioned that an order would be refunded if an item was out-of-stock.
7. The company should honor the prices at which they are advertising at and realise that it's their mistake and that it should be taken care of (obviously even though they've received many complaints still haven't fixed it).


So its a fight im putting up with, im sure some will disagree and some will agree but im not going to give up. I had a represenative leave a note for a Supervisor/manager to take a look at after I made all my points to her over the phone. I will be calling back monday hoping to talk to someone with a higher level up in the buisness.

has anybody ordered anything from this place before now?? i just called to get information on the header spoke to Dino he said they are $18.10 for one.. i then told him i knew a couple people who got them and they was out of stock and asked him to make sure they was in, of course at that point he told me they are out of stock and will have more within ten days..

They were telling me they were not anymore in stock and that it could be a month, a year, they didnt know but there not willing to keep the order open or give a rain check...Like i said im calling monday to see what there supervisors, managers thought.

well the headers arent the same. so why would you just order one side or the other???

They sell as Pairs of headers, i asked about it.

Well I just ordered a pair of each.

gpgtalpine what did they say anything since u called them today ... once somone gets a set at there door then im going to order myn lol haha

i called them today and they told me they no longer carry the part and hung up on me. i am calling them back. they still havent refunded my money and their website still says in stock

I'd order them when you still have the chance, better than seeing people get it and they fix it. Not like you can really loose any money on this.

i called again and the guy said they are out of stock but will be shipped out as soon as they get them

I also called since my order status was "Order Issue" and the lady who must have just learned american told me that in 4 of the warehouses in my area they were out of stock, but they will know if they can ship out by the end of today. So if I still have that I'll call back tomorrow and ask again.

I tried the live support thing, but I got a computer that all it would say was "refund will be started".

they have been nice to me both times i called and haven't tried to say anything about an error cause they are pulling up the same info as us, he just put me on hold to check if it was "in stock"

Where can I learn american?