Well no matter if it changes it'll be cancelled in the proccesing time-frame, I didn't get a chance to call them today (was busy most of day) and they refunded my money already (got an email aswell), im still going to call.
I just got done talking to Alfred and he told me their currently out of stock and the last time they shipped out was last week. He told me he would give me a refund but I told him I would like a rain check and he set that up for me. So when there back in stock I give them my order id and they get shipped to me for the price I paid ($41.70)
I talked to a Supervisor over their customer service line and they told me to keep my order number so when the part comes back in stock that i can replace my order "at the same price" (even mentioned the pricing error that it was 23.60 and the item was normally 300-400 dollars) and he said that the order would still be 23.60 and that all i have to do is order it threw the phone and give them my order number and they would reopen it up for me and sell it to me at that price I paid. I will be receiving an email when the part is back in stock and then will purchase them again and actually get them.
Originally posted by GrandPrixGTAlpine: I talked to a Supervisor over their customer service line and they told me to keep my order number so when the part comes back in stock that i can replace my order "at the same price" (even mentioned the pricing error that it was 23.60 and the item was normally 300-400 dollars) and he said that the order would still be 23.60 and that all i have to do is order it threw the phone and give them my order number and they would reopen it up for me and sell it to me at that price I paid. I will be receiving an email when the part is back in stock and then will purchase them again and actually get them.
Registered: 01/16/08
Posts: 1264
Loc: Tyrone, Central PA
i still havent gotten an order number, all i have is my Paypal transaction number, thats it, i cant track it, i got no order confirmation, what should i do?
Call them up streetshaker, show them a peice of your mind. As far as them listening? Probably not, this is what you get when you outsource your costumer service to India i guess and try to have angry american customers talking 2 them.
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